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SMS Communications Information Collection

The Palm Beach County Sheriff’s Foundation collects and stores the phone numbers of individuals who voluntarily opt in to receive conversational SMS messages from our organization. We may also collect related information such as message history, timestamps, and interaction data for communication purposes, service improvement, and compliance requirements. SMS consent and mobile opt-in information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

No mobile opt-in data will be shared with third parties.

Use Case - Conversational

These messages are sent by The Palm Beach County Sheriff’s Foundation to individuals who have opted in to receive SMS communications, typically in response to an inquiry or request they initiated.

These communications are intended to support two-way conversations, such as answering questions, responding to inquiries, and providing requested information to individuals who have provided their consent to receive SMS messages.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no data transmission over the internet or mobile networks can be guaranteed to be completely secure.

Opt-Out Method

You may opt out of receiving SMS messages from The Palm Beach County Sheriff’s Foundation at any time.

To opt out:

Reply STOP to any text message you receive from us.

After sending STOP, you will no longer receive SMS messages from us unless you choose to opt in again.

You may also contact our office directly to request removal from our messaging list.

Help Instructions

If you need assistance with our SMS communications:

Reply HELP to any message you receive from us, or contact us directly through our website or office phone number.

Additional Options

Providing consent to receive SMS messages is optional. If you do not wish to receive SMS communications, simply do not check the SMS consent box on our forms.

Standard Messaging Disclosures Message Terms

  • Message and data rates may apply.

  • Message frequency may vary.

  • SMS frequency may range between 5–1000 messages daily across the organization depending on conversation volume and customer interactions.

  • You may opt out at any time by texting STOP.

  • You may opt back in by texting START.

  • For assistance, text HELP or visit our Privacy Policy and SMS Terms and Conditions.

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www.PBCSF.org | (561) 688-3899

Palm Beach County Sheriff's Foundation | 3228 Gun Club Road, West Palm Beach, FL 33406

The Palm Beach County Sheriff’s Foundation is a 501(c)(3) nonprofit organization that is supported by donations. A copy of the official registration and financial information may be obtained from the Florida division of consumer services by calling toll free within the state 800-435-7352 or by going online at www.floridaconsumerhelp.com. Registration does not imply endorsement, approval or recommendation by the state. EIN 27-2615023. Registration CH33640.

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